Frequently Asked Questions
Everything you need to feel confident before beginning your bicycle repair journey with us.
What tools do I need for the courses?
We provide a curated basic toolkit kit upon enrollment. Students are encouraged to bring their own hand tools for better muscle memory, but no prior investment is required.
Do I need previous experience with bicycles?
No experience is necessary. Our foundational paths begin from zero and gradually build technical intuition through slow, deliberate practice sessions.
How long does each course level take?
Most students complete an entire level in 6–10 weeks when practicing 4–6 hours weekly at their own pace. There is no strict deadline.
Is there any safety training included?
Yes. Every course includes dedicated safety modules covering proper torque application, eye protection, chemical handling, and emergency response protocols.
Will I receive a certificate upon completion?
Every finished level grants a signed, hand-numbered certificate of mastery. Digital versions are also available for your portfolio or LinkedIn profile.
What if I get stuck during a lesson?
Our private community forum, weekly live office hours, and dedicated mentor messaging are available every weekday to gently guide you through difficult steps.
Can I purchase tools through the school?
Yes. Our carefully vetted tool marketplace offers student discounts on high-quality sets vetted over many years of real workshops.
Is there a refund policy for courses?
We offer a 14-day reflection period for full refunds if you feel the calm, focused pace does not suit your learning style.
Still have questions?
Our calm support team responds personally within 24 hours.
Contact our mentors